DELIVERY DETAILS

SHIPPING TIMEFRAME FOR THE PREMIUM FAUX FUR COLLECTION:

Please note that all of our Premium Faux Fur items are MADE TO ORDER and therefore will not be shipped immediately after your order is placed. It takes about 10 business days for your Premium Faux Fur garments to be made and dispatched.

Shipping timeframe post production period to Canada: ~3 weeks

Shipping timeframe post production period to US: ~2 weeks 

Shipping timeframe post production period to Australia: ~2 weeks 

We can't wait for you to get your hands on our stunning pieces so if an order contains both our Premium Faux Fur Collection and other items, we will ship your other items before your Faux Fur garments are made. Please see below for the shipping timeframe for all other items.

SHIPPING TIMEFRAME FOR ALL OTHER ITEMS:

Shipping timeframe to Canada: ~3 weeks

Shipping timeframe to US: ~4 weeks

Shipping timeframe to Australia: ~2 weeks 

ADDITIONAL SHIPPING INFORMATION:

In some instances, an item can take longer than the estimated timeframe to be shipped. Due to COVID-19, all orders are experiencing slight delays. Shipping delays do not qualify as terms for refunds. Keeila Rose does not cover import, customs clearance or customs duty fees that your package may be subject to. Tracking numbers are not provided to each customer but each item is tracked by us. If you have any questions regarding your order, please email info@keeilarose.com. 

SHIPPING OUTSIDE CANADA, AUSTRALIA AND US:

If you are interested in ordering but do not live in one of the above listed countries, please DM us on Instagram @keeilarose or email us at info@keeilarose.com. We will try our best to ship to you!